News - Yuasa Battery(Guangdong) Co.,Ltd.

To provide the best products with excellent price performance

origin:Yuasa Battery(Guangdong) Co.,Ltd.time:2013-01-30

The service system Yuasa Battery Co., Ltd., established in accordance with the regulatory requirements of ISO 9002:1994 and the spirit of the purpose of the production can be the product of customer trust and satisfaction ". Actively carry out publicity work, mainly based on the purposes and needs of the customer, to provide the best products for the price of a very excellent performance. According to customer needs, providing a variety of design, including the battery configuration issues and customer site availability design of the battery holder.

 

As follows:

1. The implementation of "full service" in the user process to provide a range of non-standard design, installation and commissioning, technical advice and training to after-sale, sale, sale, regular visits and proper handling of customer complaints to the satisfaction of the user service .

2. We have established a perfect three-service support system, to provide customers with powerful, timely, courteous and efficient service. Technology Department --- is responsible for non-standard design; User engineers --- responsible for transportation and maintenance personnel training and technical exchanges; install waiter --- responsible for the installation, commissioning, operation and maintenance, inspection, and on-site technical training.

3. Strong service technology and equipment, including the charge and discharge of Electrical and Yuasa dedicated online internal resistance tester, etc., to improve the speed of response and the ability to solve problems, service centers and overseas representative offices are equipped with the tools and spare parts to The fastest speed to resolve quality complaints.

4. The company has established a perfect customer file management system, battery use for each customer, and I detect the details of the record, on a regular basis to sort out, classify, if necessary, in a timely manner to the relevant departments of our company's internal report . We all know that the use of the battery at the customer site, and as a basis for continuous improvement of our products the performance indicators and service level.

 

Actively carry out publicity work, mainly based on the purposes and needs of the customer, to provide the best products for the price of a very excellent performance. According to customer needs, providing a variety of design, including the battery configuration issues and customer site availability design of the battery holder.

 

Our principle is that as long as you put forward to solve the problem at hand, the rest of the work done by us.

 

Products for my company, my company will provide joint services according to customer needs. Is to provide customers with the inspection, training and meaningful work. To solve customers' worries, to ensure the normal operation of the battery in the online.