Pre-Sales Service
To publicize the products actively; provide first-class products with high performance and competitive prices according to applications and needs of customers; and provide support for designs on the configuration of batteries to meet the needs of customers and on the battery shelf in accordance with the battery use of customers.

Our principle is to deal with the rest work so long as you show us your problems on hand.

On-going Sales Service
We will send the batteries ordered by customers to the specified sites according to the needs of customers, thus to satisfy them to the extent possible.

After-Sales Service
1. To set up Customer Archive on sold batteries to carry out follow-up service. See the Tracking Record Sheet of Shipped Batteries.

2. To carry out timely follow-up services via telephone for sold batteries; conduct completely supervision & inspection semiyearly (UXL Series); and report the application information to customers and assure them of the quality of batteries.

3. To provide solutions within 1 hour for customers' complaints, including solutions of both on-site renewal and of treatment for returned batteries until customers are satisfied. Our purpose is to minimize customers' trouble.

4. As common conditions, To work out an examination report within two weeks for returned batteries. We will be responsible for the returned batteries if it is for our reason, and will deliver corresponding report to guide the customers if it is not on our side.